Empathy is seeing with the eyes of another,
Listening with the ears of another,
Feeling with the heart of another.
We all know the power of empathy and how it makes us feel connected and understood in our daily life. Lack of empathy affects our health and our attitude towards traumatic situations. I came across this story a few days ago and was amazed at the effect it had on children having treatment for cancer. Compassion and empathy are what we need to build within to heal and become whole.
Stanford Graduate School of Business Marketing Professor Jennifer Aaker shows the value of harnessing empathy to design products, and improve the performance of employees.